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Digital Shipping Guide

Guide individuals and commercial entities through the shipping value chain (e.g. regulations, registrations, paperwork, planning and execution) by offering a safe and verified digital guide. The Digital Shipping Guide gives up-to-date process information collected from port management, terminal operators and agents, converging all needed information on one platform.

Key Benefits

Reduced Operating Costs 

The Digital Shipping Guide saves business owners costs by providing localized step-by-step process guidance. This avoids process redundancy and enables self-servicing.

Enhanced Ease of Doing Business Index

With up-to-date and transparent procedures and regulations, the service facilitates business procedures for international and local operators (especially SMEs).

Improved Logistics Performance Index

The service enables more efficient operations across key logistics dimensions including customs, international shipments, logistics competence and timeliness.

User Journey

1
Business owner subscribes to the guide
2
3
4
5
6

Potential Service Features

  • Automated Notifications
  • FAQs

Implementation Analysis

Implementation Timeline

ShortMediumLong

Regulatory Conduciveness

FavorableChallengedComplex

Technology Commercial Viability

Currently Viable Viable in Short TermViable in Long Term

Investment Requirements

LowMediumHigh

Key Implementation Considerations

1

Deployment of an agile and reliable content management approach

2

Standards for forms and data exchange

3

Integration with government eServices

Conceptual Diagram

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