Online platform for home care
An integrated digital solution that supports the homecare ecosystem. It connects nurses and other homecare service providers with families - through a marketplace that allows search, review, payment and booking of care services. The platform also enables the families of patients to track and collaborate on the care journey, and to leverage resources and educational content which enhances their care
Key Benefits
Improved quality of care
through holistic collaboration and tracking of patients' care journeys
Increased convenience
for patients, families and home care providers through an online marketplace that efficiently matches supply and demand
Increased sense of empowerment
of patients and their families through educational content and community support
Related Personas
Age
55
Country
About John
John has 20 years of experience in logistics. Before establishing his own business, he worked as a director in one of the sector’s leading companies. It is his fifth year in Qatar. His biggest ambition is to bring the best practices to his company and lead by adopting the latest technology trends. John has very little time to exercise or take care of his health. He is obese and has developed type 2 diabetes over the years.
Age
24
Country
About Sultan
Sultan is an ambitious student pursuing his masters degree in Qatar university. He likes to lead an active life, volunteering and attending events. However, Sultan finds moving around the city inconvenient and feels confined to the family driver and his availability. He would like to feel more independent in his mobility and day to day activities and to be able to practice for his national athletics competitions.
Age
78
Status
Married
Country
About Omar
Being born and raised in Qatar, Omar is now in his late 70’s. His wife, son, and grand daughter/son all reside in the same household. His biggest supporter is his wife throughout the day. Omar needs to see his healthcare provider regularly and follow his recommendations for screening and preventative measures
Age
55
Status
Country
About John
John has 20 years of experience in logistics. Before establishing his own business, he worked as a director in one of the sector’s leading companies. It is his fifth year in Qatar. His biggest ambition is to bring the best practices to his company and lead by adopting the latest technology trends. John has very little time to exercise or take care of his health. He is obese and has developed type 2 diabetes over the years.
Age
24
Status
Country
About Sultan
Sultan is an ambitious student pursuing his masters degree in Qatar university. He likes to lead an active life, volunteering and attending events. However, Sultan finds moving around the city inconvenient and feels confined to the family driver and his availability. He would like to feel more independent in his mobility and day to day activities and to be able to practice for his national athletics competitions.
Age
78
Status
Married
Country
About Omar
Being born and raised in Qatar, Omar is now in his late 70’s. His wife, son, and grand daughter/son all reside in the same household. His biggest supporter is his wife throughout the day. Omar needs to see his healthcare provider regularly and follow his recommendations for screening and preventative measures
User Journey
Potential Service Features
- •Feedback and reviews
- •Automated notifications
- •Insurance company synchronization
- •Personalized advice
- •Online community and support
- •Care collaboration
Implementation Analysis
IMPLEMENTATION TIMELINE
TECHNOLOGY COMMERCIAL VIABILITY
REGULATORY CONDUCIVENESS
INVESTMENT REQUIREMENTS
Key Implementation Considerations
Vendor Selection High competence in UI/UX, data integrations, and database building and management.
Discovery Phase Research phase to identify existing APIs that can be built on, entities with useful data and enablers for use case development, and a concept design phase to develop a comprehensive PoC
Development To be developed and scaled across all society age groups, social groups and medical facilities with the aid of targeted marketing.
Testing & Monitoring UX/UI, data integration, and live focus group assessments to optimize user experience and ensure rapid adoption.
Relevant Tech Solutions
