Qatar General View
Back

Natural Language Interaction

Enable users to use their preferred language with real-time natural language translation technologies across all public transportation touch points such as taxis, bus stations, airports, information desks and call centers. Natural Language Interaction eliminates language barriers and makes public facilities more accessible.

Key Benefits

Enhanced Travel Experience

The Natural Language Interaction service allows travellers to feel comforted and empowered while creating an inclusive environment amongst a diverse population.

Facilitated Communication

Natural language translation systems allow travelers to communicate directly with the service personnel in any language avoiding any misunderstanding.

User Journey

1
Landed at the airport, tourist greets the service desk personnel in his own language Spanish language detected, the message is automatically translated to Arabic
2
3
4

Potential Service Features

  • Portable Device
  • Written Text Output
  • Local Words Pronunciation Support
  • Natural Language Processing

Implementation Analysis

Implementation Timeline

ShortMediumLong

Regulatory Conduciveness

FavorableChallengedComplex

Technology Commercial Viability

Currently ViableViable in Short TermViable in Long Term

Investment Requirements

LowMediumHigh

Key Implementation Considerations

1

Service optimization for instantaneous (real-time) response

2

Compatibility of service with local spoken languages

3

Diversity of Arabic language various dialects

Conceptual Diagram

Relevant Tech Solutions